Last updated: March 2026
All bookings are made through our online scheduling system. You may cancel or reschedule your booking up to 48 hours before your scheduled session at no charge. Cancellations made less than 48 hours in advance are non-refundable.
Approved refunds are processed within 3-5 business days to the original payment method. Add-on refunds follow the same timeline.
Both studios operate on a self-service model with keypad entry. By booking, you agree to:
Events are only available at our Flagship Location for bookings of 4 hours or more. Events with 50 or more attendees require prior approval from WhiteWall Studios. If your event is not approved, you will receive a full refund.
Please account for setup and teardown time when booking your session. The studio must be returned to its original condition. A cleaning fee of $150 is automatically included for events with 35+ attendees. Our team may waive this fee based on your booking details.
Add-on equipment (lighting, backdrops, rolling walls, chairs, tables, PA system, TV) must be handled with care. You are responsible for any damage to rental equipment during your session. Props and plants included free with every booking must also be returned to their original positions.
WhiteWall Studios is not responsible for personal injury or property damage occurring on the premises. By booking, you assume all risk associated with your use of the studio space and equipment.
Questions about these terms? Contact us at:
Email: contact@whitewallstudios.co
Text: (803) 873-8153