Privacy Policy

Last updated: March 2026

Information We Collect

When you book a session or event through our website, we collect your name, email address, phone number, and payment information. Payment processing is handled securely by Square — we do not store your credit card details on our servers.

How We Use Your Information

We use your information to process bookings, send confirmation and reminder emails via Acuity Scheduling, and communicate about your session. We may also use your email to send occasional updates about our studios.

Text Messaging (SMS)

If you provide your phone number when booking, we use it to send transactional text messages related to your booking, such as confirmations and appointment reminders. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP, or reply HELP for assistance. We do not sell or share your mobile information or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Text messages are delivered through Twilio, which processes message data solely to provide this service on our behalf.

Analytics

We use PostHog to understand how visitors use our website. PostHog collects anonymous usage data such as pages visited and time on site. No personally identifiable information is shared with PostHog.

Third-Party Services

Our website integrates with the following third-party services:

Each service has its own privacy policy governing how they handle your data.

Cookies

Our website uses cookies for analytics and to remember your preferences. You can disable cookies in your browser settings, though this may affect site functionality.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at contact@whitewallstudios.co.

Contact

If you have questions about this privacy policy, contact us at:
Email: contact@whitewallstudios.co
Text: (803) 873-8153